Privacy Policy
Effective Date: 22 June 2026 · Last Updated: 28 August 2026
CamXcellence Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, or use our training, coaching, consultancy, assessment and other services.
1. Who We Are
CamXcellence Ltd ("CamXcellence", "we", "us" or "our") is a company registered in England and Wales, Company Number 17292014, registered office 27 Old Gloucester Street, London, WC1N 3AX. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Data (Use and Access) Act 2025, and, where applicable, the Privacy and Electronic Communications Regulations 2003 (PECR).
2. Information We Collect
Depending on how you interact with us, we may collect: your name, email address, telephone number and organisation; job title and professional information; information submitted through enquiry, registration, booking or contact forms; training, coaching, consultancy, career development or assessment information you choose to provide; payment and transaction information where required; communications and correspondence with us; and website, device, IP address, cookie and usage information. We aim to collect only information that is reasonably necessary for the relevant purpose, and do not intentionally request sensitive or special-category personal information unless necessary for a specific service with an appropriate legal basis.
3. How We Use Your Information
We may use personal information to respond to enquiries; deliver training, coaching, consultancy, assessments and other services; manage bookings, registrations and client relationships; process payments and maintain business records; provide certificates and course records; improve our website and services; maintain security and prevent fraud or misuse; comply with legal and regulatory obligations; and send relevant marketing communications where legally permitted. We do not sell or rent your personal information to third parties.
4. Our Lawful Basis for Processing
We process personal data only where an appropriate lawful basis exists: Contract (to provide a service you have requested or purchased); Legitimate Interests (for legitimate business, administrative, service-delivery or security purposes, where your rights do not override those interests); Consent (including for certain marketing or non-essential cookies, which you may withdraw at any time); or Legal Obligation (to comply with a legal, accounting, tax or regulatory requirement).
5. Sharing Personal Information
We may share personal information with trusted third parties where necessary to operate our business and deliver our services, including website and hosting providers, learning platforms, payment providers, email and communication services, IT providers and professional advisers. We may also disclose information where required by law, regulation, court order or a lawful request from a competent authority. Third parties processing data on our behalf are required to maintain appropriate confidentiality, security and data protection safeguards, and are not permitted to use the information for their own unrelated purposes.
6. International & Global Services
CamXcellence Ltd provides online services to clients globally, so personal information may be processed or accessed outside the UK through international technology and service providers. Where UK data protection law requires safeguards for an international transfer, we will use an appropriate lawful mechanism, such as a UK adequacy regulation, the ICO's International Data Transfer Agreement, or another legally permitted mechanism.
7. Data Security & Retention
We take appropriate technical and organisational measures, including access controls, secure authentication and encryption where appropriate, to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. We retain personal information only for as long as reasonably necessary for the purpose it was collected, including where required for contractual, accounting, tax or legal purposes, after which it is securely deleted, destroyed or anonymised. No online transmission can be guaranteed completely secure, so please avoid sending highly confidential information through unsecured channels.
8. Cookies & Electronic Marketing
Our website may use cookies and similar technologies for essential functionality, security, preferences, analytics and, where applicable, marketing. Where consent is legally required, we obtain it before using non-essential cookies; see our separate Cookie Policy for full detail. You may unsubscribe from marketing communications at any time.
9. Your Data Protection Rights
Subject to applicable legal conditions and exemptions, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion, request restriction of processing, object to certain processing including direct marketing, request portability, and withdraw consent where processing is based on consent. To exercise your rights, contact us using the details below. We may need to verify your identity before responding.
10. Data Breaches
If we become aware of a personal data breach, we will assess the incident and take appropriate steps to contain, investigate and remediate it, and where legally required, notify the Information Commissioner’s Office (ICO) and/or affected individuals within the applicable statutory timescales.
11. Children's Data
CamXcellence's professional training, consultancy, coaching and assessment services are primarily intended for adults and professional users. We do not knowingly collect children's personal information through our website for unrelated purposes.
12. Complaints
If you have concerns about how we handle your personal information, please contact us first so we can investigate and address the concern. You also have the right to complain to the Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF: https://ico.org.uk/.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or legal requirements. The latest version will always be published on this website with its effective and last-updated dates.
CamXcellence Ltd
Company Number: 17292014
Registered Office: 27 Old Gloucester Street, London, WC1N 3AX
Email: Hello@camxcellence.com
UAE: +971 50 206 2670 · UK: +44 7958 487676
Website: https://www.camxcellence.com